Terms & Conditions

All users of this site and Tech Defense customers agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site.

Returns/Exchanges:

 Your Tech Defense protection purchases are backed by our 30 Day Money-Back Guarantee. If you're not completely satisfied with your Tech Defense product, return the product within 30 days of your purchase date for your refund (shipping/installation fees are not refundable). Tech Defense specialty repairs are non-refundable. Accessories and Case purchases are exchange only unless returned within 7 days from the date of purchase and must be returned in sellable working condition in their original packaging.

Lifetime Warranty:

Tech Defense True Armor is backed by a lifetime warranty. If the carbon fiber skin or screen protector ever scratches, tears, peels or for any reason you are not satisfied, you can warranty out your Tech Defense product. Returning the original Tech Defense product is required. Tech Defense Lifetime Warranty does not cover your device, and is only applicable to the Tech Defense material itself. It is unlikely but possible for devices to get damaged in the installation process. Tech Defense accepts no liability or responsibility if your device is damaged during installation or anytime thereafter.

Per the Tech Defense Lifetime Replacement Guarantee, your Tech Defense replacement is FREE. Your out of pocket expenses may include:

  • Shipping & handling for the replacement product
  • Postage for mailing back your old product
  • Potential customs/brokerage fees for receiving the replacement product we ship to you
  • Installation fees if you choose to have a Tech Defense rep install it for you start at $5.00 per piece

You will have 60 Days to return your old product. If the product is not returned within 60 days, the credit card you provided during the online replacement process will be charged the full retail value of the product that was replaced.

Tech Defense installation labor is guaranteed for 7 days from the installation date. Labor is non-refundable. An installation labor fee will be charged for all warranty claims after the 7 days if you choose to have a Tech Defense employee install your product.